• Web Carian
    Kerja Terpantas
  • Internship for Technical Support

      Company
    • Gloco Malaysia Sdn Bhd

    • Gaji
    • RM500.0 - RM700.0 Per Month

    Job Responsibility
    • Technical Support Position Only
    • Provide 1st line support to all users via any interaction tools available promptly from customer/user.
    • Assist in technical services on hardware and software.
    • Responsible for assisting all customers/users with their questions about any of our supported software and computing platforms to the best of his/her ability, in a professional and courteous manner
    • Provide support remotely and physically on site
    • Answer calls promptly. Log incidents/calls onto the Helpdesk systems, assess priority, diagnose, troubleshoot and analyze and provide immediate solution within his/her capacity.
    • Assist in troubleshooting and solves incidents for user and escalates incident to necessary escalated personnel as required
    • Ensure track, monitor and follow-up incidents/cases logged and manage incidents/cases closed within client's Service Level.
    • Complete daily service tasks according to job schedule and time schedule

    Job Requirements
    • Candidate must possess or currently pursuing a Bachelor’s Degree in Computer Science/Information Technology or equivalent.
    • Applicants must be willing to work in Petaling Jaya.

    Job Benifits
    • Allowance
      Lokasi
    • Petaling Jaya , Selangor

    • Tarikh Tutup
    • 15 Mar 2018

    Tawaran Jawatan Internship for Technical Support akan ditutup pada 15 Mar 2018. Lokasi pekerjaan ini adalah di Petaling Jaya ,Selangor. Internship for Technical Support adalah kerja Internship. Kerja ini dalam kategori IT / Software.

    

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